About IET Support Services
Support is the part of the journey that lasts longest. Before a building goes up, the right advice decides how many lifts or escalators it needs and how they should be sized, speeded and grouped. After it opens, regular servicing and a fast response keep that equipment safe and running for decades. IET support division covers both — consultancy and traffic planning at the start, maintenance and service contracts for the long run.
This is delivered by a Doha-based team, working to international standards and the regulations that apply in Qatar. New development under design or an existing building that needs care, the approach is the same: a straight recommendation, engineering you can check against the approved standards in Qatar, and advice aimed at what your building actually needs rather than the biggest invoice. We service and advise on equipment from other makers too, not only the brands we supply.
The two services work together: the traffic study that sizes your lifts also informs the maintenance plan that keeps them running — so you deal with one partner across the whole lifecycle rather than starting again with a new supplier once the building opens.